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PRIVACY POLICY

Who we are

FUR HOME is a Greek company that specializes in the creation of highly fashionable decoration items made by real fur and leather as the primary materials. Our offices, store, warehouse and factory are located in 32 Kiknon ave., 52100 Kastoria, Greece.

You can contact us by phone at (+30) 24670 24004. A real human will be at the other end to help you out. If you prefer the use of e-mail you can contact us at info@furhome.gr

Our website address is https://www.furhome.gr

What personal data we collect and why we collect it

Cookies

When you first visit our site, we will set a temporary cookie to determine your language settings in order to select the appropriate version to show you. This cookie contains no personal data and is discarded when you close your browser. We also set up cookies that are necessary for the website to operate correctly (for example for tax calculation).

If you have an account and log in to our site, we also set cookies that are related to your login information and your preferences. Login cookies generally last for the current session. If you select «Remember Me» your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

When you visit our website we track your use of our site for performance measurement and support. Our analytics vendors of choice are Google Analytics and Yandex Metrika. Any and all data we collect are being anonymized before storage.

Contact forms

When submitting questions via contact forms, we may temporarily store and process any data you fill in only to help answer your questions. After your issues are resolved, we delete any personal data unless they are related to orders, since we are required by law to have a backlog for at least 5 years.

Account information

When you create an account you will be required to fill in some personal data, including your name, contact information and physical address. These data are only used for order processing (if you put one) and are stored for an indefinite amount of time. You may edit or remove your data at any time if you wish to.

Reviews

When you leave a product review your username, text comment and a timestamp are recorded in our database in order to be displayed in the appropriate product whenever anyone sees it. Reviews are stored for an indefinite amount of time and may be removed if you no longer wish them shown or when a product gets discontinued. Notice that only signed-in users can leave reviews.

How long we retain your data

Anonymous, aggregated data collected via analytics are retained for 50 months. These don’t contain any Personally Identifiable Information (PII) or sensitive data.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

If you leave a review, the comment and its metadata are retained indefinitely. This is done so your comment may help another visitor of the site decide on his/her purchase.

Who we share your data with

We share your data only with our data processors (such as Google and Yandex), and with payment processors (PayPal and Eurobank). If you have opted-in for our marketing newsletter, we share these specific data with MailChimp. We will never sell your data to any other third party.

International transfer

All of our collaborating data processors have established European branches, except MailChimp who operates in the US. Any and all data transfers are being held under secure (SSL) channels and all data processors are taking the steps necessary to be GDPR compliant.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you need to contact us for any issue concerning your data, you can e-mail us at info@furhome.gr

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